Questions to Ask When Renting a Storage Unit

Published on 1/23/2024

Questions to Ask When Renting a Storage Unit

Renting a storage unit can be an excellent solution for those who need extra space to store their belongings. Whether you're downsizing, decluttering, or temporarily relocating, a storage unit can provide the necessary space to keep your items safe and secure. However, not all storage facilities are created equal. To ensure you choose the right one for your needs, it's crucial to ask the right questions. Here are some vital questions to ask when renting a storage unit.

1. What Size Units Are Available?

The first question you should ask is about the sizes of the units available. Storage units come in various sizes, from small lockers that can hold a few boxes to large rooms that can accommodate furniture and appliances. You'll want to ensure that the facility has a unit that fits your needs. At TGI Fort Morgan, we have a range of different sizes available to suit your needs. Check them out here.

Consider what items you plan on storing and how much space they will require. Remember, it's better to have a little extra room than not enough. Also, inquire if there is flexibility to upgrade or downgrade your unit size in case your storage needs change over time.

2. What Are Your Security Measures?

When storing valuable items, security should be a top priority. Therefore, one of the most crucial questions to ask when renting a storage unit is about their security measures.

Does the facility have 24/7 surveillance cameras? Is there an alarm system? How about on-site staff during all hours? These are all important factors in ensuring your belongings will be safe from theft or vandalism.

Also, consider asking about access control – who can enter the premises and how they gain access. Ideally, each renter should have unique access codes or keys for added security.

We have 24/7 surveillance cameras, smart alarms, motion sensing technology, LED lighting, fencing with barbed wire, gate-controlled access and high-tech software. We are confident that our storage facility is above the industry average for safety. 

This level of security provides peace of mind, as you know that your personal belongings or business inventory are protected from theft or damage.

3. What Are Your Access Hours?

Another important factor when renting a storage unit is accessibility. Some facilities offer 24-hour access, while others may have restricted hours of operation.

If you anticipate needing frequent or late-night access to your belongings, a facility with 24/7 access may be the best fit for you. On the other hand, if you're storing items that you won't need to access regularly, restricted hours may not be a significant concern.

At TGI Fort Morgan, you can access your unit 24 hours a day, 7 days a week.

4. What is Your Pricing Structure?

Understanding the pricing structure is crucial when renting a storage unit. Some facilities rent on a month-to-month basis, while others may require a long-term commitment. Be sure to ask about any deposit requirements, late fees, or penalties for breaking a lease early.

Additionally, inquire about any potential discounts. Some storage facilities offer reduced rates for long-term rentals or special deals for new customers.

5. How Do You Handle Climate Control?

If you're storing items that are sensitive to temperature or humidity changes, such as electronics, artwork, or antiques, it's essential to ask about climate control. A climate-controlled unit will maintain a consistent temperature and humidity level to protect your belongings from damage due to extreme heat, cold, or moisture.

6. What is Your Insurance Policy?

Finally, don't forget to ask about insurance coverage. While it's hoped that nothing happens to your stored items, it's always better to be prepared for unforeseen circumstances like fires or natural disasters.

Ask the facility if they provide any insurance coverage as part of their rental agreement and what exactly it covers. If they don't offer insurance or if their coverage is insufficient for your needs, consider purchasing additional coverage through an independent provider.


Renting a storage unit can provide much-needed space for your belongings, but choosing the right facility requires careful consideration and asking the right questions. By asking these questions when renting a storage unit – regarding size availability, security measures, access hours, pricing structure, climate control and insurance policy – you can ensure that you select the best storage facility for your needs and have peace of mind knowing your possessions are safe and secure.